shotgun players box office & ticketing policies
citizen josh

Please read these policies and then click the "I agree" button to purchase your tickets. Online sales close at 3pm (or 3 hours before the performance time, whichever is later). For tickets after that time, please call our Box Office at 510.841.6500 x 303.

 

	We've instituted a new online ticketing system which will enable you to make reservations securely. If you haven't already, please search for your records by using the e-mail address you've given us and creating a password. This will help us to make sure you don't receive superfluous postcards or e-mails.
	Help for the hearing impaired: while Shotgun does not offer an assisted listening system, we are happy to arrange seating to aid any of our patrons who have special hearing needs. Please call our Box Office at the number above to arrange your seats.
	For non-Subscribers, seating is assigned on a first-come-first-served basis.  When you check in at Will Call, you will be invited to select your seats before entering the theater.  Will Call opens one hour prior to showtime.  The House opens half an hour prior to showtime.
	On nights that the show is sold out (indicated by "**"), we will take names for a Wait List starting when Will Call opens, one hour prior to show time. To get on the Wait List, you must come to the theater in person.
	For reasons of safety and courtesy to the other patrons there will be no late seating. We strongly recommend getting to the theater at least 30 minutes before show time in order to select the best seats possible.
	To cancel a reservation, you must contact the Box Office at least 24 hours in advance.  You may be able to exchange tickets for another performance, provided tickets are available. Due to the fact that ticket prices vary on different nights, a ticket exchange may involve an upgrade in price.  No refunds are offered for exchanges or cancelled reservations.
	Free parking is available across the street at the Ashby BART Station after 3pm Monday - Friday, and all day on weekends when the flea market is not going on (weather-dependent).
	Online and phone reservations will be taken until 5:00 pm for all performances except for Sundays, which stop at 3pm.. After such time on the night of a show, please come to Will Call to purchase walk-up tickets.